Frequently Asked Questions

SERVICES & TREATMENTS

What services does an Aveda salon offer?
At Georgetown Aveda Salon & Spa, we provide a comprehensive range of salon and spa services to help you look and feel your best. Whether you’re seeking a fresh haircut, customized color, a botanical treatment, facial or waxing, or simply a moment of relaxation, our team is dedicated to your care. 

We specialize in precision haircuts, personalized coloring, highlights, glossing, blowouts, and special occasion styling, and a full range of spa services all using Aveda’s plant-powered products. Additionally, we offer stress-relieving rituals, scalp massages, and various add-on treatments that nourish both your hair and your mood. Everything we do is grounded in Aveda’s commitment to wellness, sustainability, and naturally derived ingredients, ensuring you leave our salon feeling refreshed, renewed, and radiant.

Aveda products are renowned for being gentle, plant-based, and thoughtfully formulated, making them an excellent choice for individuals with sensitive skin or allergies. At Georgetown Aveda Salon& Spa, we take the time to understand your skin's unique needs and can recommend the products and treatments that work best for you.

Because Aveda uses naturally derived ingredients and avoids harsh chemicals, many guests with sensitivities find that their skin feels calmer and more balanced after making the switch. If you have specific allergies or concerns, please let us know. We are happy to customize your experience for your comfort and peace of mind.

What’s the difference between an Aveda salon and a regular salon?
The Aveda experience is about more than just great hair. At Georgetown Aveda Salon & Spa, it’s not only about the final result—it’s also about how you feel from the moment you step inside. We use Aveda’s plant-powered, sustainably sourced products that are gentle on your hair, skin, and the planet. Every service includes relaxing rituals, such as a stress-relieving scalp massage or a calming aroma journey, to help you unwind.

Our stylists, estheticians, and massage therapists are trained not only in technique but also in personalized care, taking the time to understand your lifestyle, preferences, and goals. This creates a holistic, thoughtful approach to beauty, where wellness, the environment, and artistry come together. Once you’ve experienced Aveda, you’ll find it hard to go back.

Do Aveda salons offer organic or natural hair treatments?
Aveda salons focus on plant-powered care. At Georgetown Aveda Salon & Spa, we use products made from naturally derived ingredients, such as botanical oils, organic plant extracts, and potent herbs, without the harsh chemicals found in conventional hair products. Our services range from deep conditioning treatments to color services and scalp therapies, all designed to be gentle on your hair and kind to the planet. This is beauty with a conscience, and your hair will thank you for it.

What hair color products do Aveda salons use? Are they ammonia-free?
At Georgetown Aveda Salon & Spa, we proudly use Aveda’s signature hair color line, which is made from up to 96% naturally derived ingredients and is completely ammonia-free, phosphate and sodium free. This means you won’t experience any harsh smells or scalp irritation—just vibrant, long-lasting color that’s gentle on both your hair and the environment.

Aveda color is enhanced with botanical oils like sunflower, castor, and jojoba, which help to protect and condition your hair during the coloring process. Whether you're looking to make a bold statement, cover grays, or simply add a subtle glow, you'll leave with healthy-looking color and hair that feels even better than before.
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PRODUCTS & INGREDIENTS

Are Aveda products cruelty-free and vegan?
Aveda has been a pioneer in cruelty-free practices since its inception, meaning they have never engaged in animal testing. Additionally, Aveda is now 100% vegan, which ensures that all of their products are free from animal-derived ingredients. At Georgetown Aveda Salon & Spa, you can feel confident that every item—from shampoo to styling cream—is crafted with compassion, care, and the power of plants. This is beauty that is kind to animals, the planet, and you.

Is Aveda safe for sensitive skin or allergy-prone customers?
Aveda products are renowned for being gentle, plant-based, and thoughtfully formulated, making them an excellent choice for individuals with sensitive skin or allergies. At Georgetown Aveda Salon& Spa, we take the time to understand your skin's unique needs and can recommend the products and treatments that work best for you.

Because Aveda uses naturally derived ingredients and avoids harsh chemicals, many guests with sensitivities find that their skin feels calmer and more balanced after making the switch. If you have specific allergies or concerns, please let us know. We are happy to customize your experience for your comfort and peace of mind.


PRICING & BOOKING

Can I buy Aveda products directly from the salon?
Yes you can!  At Georgetown Aveda Salon & Spa, we offer a complete range of Aveda hair, skin, and body products, allowing you to bring the salon experience home. Whether you want to restock your favorites or are searching for something new, our team is here to assist you in finding the right products for your hair type, skin needs, and lifestyle.

How much does a haircut cost at an Aveda salon?
Haircut prices at Aveda Georgetown vary depending on the stylist's experience level and the length or complexity of your hair. Generally, prices range from $100 to $130. Each haircut includes a consultation, a stress-relieving scalp massage, and professional styling, making it more than just a haircut—it's a complete Aveda experience.

If you're uncertain about which service is right for you, feel free to give us a call or stop by. We are happy to help you explore your options and book the perfect appointment.

Do Aveda salons offer package deals or memberships?
At Aveda Georgetown, we love rewarding our guests! While we don’t offer formal memberships, we run seasonal promotions, special packages, and product bundles throughout the year to help you enjoy more of what you love at a better price.

Our team is always happy to guide you through our current offers or assist you in creating a custom care plan tailored to your goals and routine. Be sure to follow us on social media or ask during your next visit so you don’t miss out on the latest deals!

Can I book an appointment online?
Booking your visit to Aveda Georgetown is easy with our online scheduling system. Whether you’re planning ahead or need a last-minute refresh, you can view available times and book your favorite service anytime, day or night.

What is your cancellation policy?
If you need to cancel or reschedule your appointment at Aveda Georgetown, please provide at least 24 hours' notice. Cancellations made less than 24 hours in advance or missed appointments will incur a 25% fee to cover the time reserved for you.

If you have any questions or need to make changes, please feel free to reach out. We are here to help and are always happy to accommodate you whenever possible.

Do you accept walk-ins or only scheduled appointments?
At Georgetown Aveda Salon & Spa, we welcome both walk-ins and appointments! While we always appreciate walk-ins and will do our best to accommodate you based on availability, we highly recommend booking ahead—especially for color services or weekend appointments. This way, you can secure the time and stylist that works best for you and not have to wait.


EXPERIENCE & ATMOSPHERE

What should I expect during my first visit to an Aveda salon?
As soon as you enter Georgetown Aveda Salon & Spa, our goal is for you to feel relaxed, cared for, and completely at home. Your first visit will begin with a personalized consultation, where we take the time to understand your goals, lifestyle, and any specific needs you may have.

You will enjoy signature Aveda rituals, such as a stress-relieving scalp massage, a calming aroma journey, or a soothing cup of tea—all included with your service. We will guide you through each step of your appointment, explain the products we are using, and ensure that you feel confident and pampered throughout the entire experience.

Is Georgetown Aveda Salon & Spa a certified Aveda Lifestyle Salon or an Aveda Concept Salon?
Georgetown Aveda Salon and Spa is proud to be an Aveda Lifestyle Salon, offering the complete Aveda experience that encompasses services, products, and rituals. As a certified Lifestyle Salon, we provide more than just haircuts and color; we focus on a holistic, wellness-oriented approach that aligns with Aveda's mission to care for both you and the planet.

Here, you’ll find the entire range of Aveda products, a skilled team trained in exclusive Aveda techniques, and a salon environment designed to help you relax, recharge, and feel your best with every visit.

Do you offer a consultation before hair color or treatments?
At Georgetown Aveda Salon & Spa, every color or treatment service starts with a personalized consultation. We take the time to understand your hair goals, lifestyle, and any concerns you may have—whether they relate to past color experiences, scalp sensitivity, or trying something new.

Our stylists will guide you through your options, explain the process, and recommend the best Aveda products and techniques to achieve the results you desire. Our focus is on creating a look you love—delivered with confidence and care.


LOCATION & ACCESSIBILITY

Do you have parking available?
Guests of Georgetown Aveda Salon & Spa can easily find parking nearby. There is street parking available, as well as several public garages within walking distance of the salon. We recommend arriving a few minutes early to allow sufficient time for parking and to help you settle in. We want your visit to be a relaxing experience from start to finish.

Is your salon wheelchair accessible?
Yes. Georgetown Aveda Salon and Spa is wheelchair accessible, and we are dedicated to ensuring that every guest feels comfortable, welcome, and cared for. If you have any specific needs or require accommodations, please let us know when you book your appointment. We are more than happy to assist in making your visit smooth and stress-free.


PROMOTIONS & EVENTS

Are there any first-time client discounts?
At Georgetown Aveda Salon and Spa, we love to welcome new guests. First-time clients can enjoy exclusive discounts on select services—just ask when booking or mention it at checkout.

Do you offer gift cards or special holiday promotions?
Yes. Georgetown Aveda Salon & Spa offers gift cards that are perfect for birthdays, holidays, or any special occasion. Please note that we only accept gift cards purchased directly from our salon, Aveda plus Rewards, and corporate Aveda gift cards.  Gift cards from other Aveda salons or online stores are not accepted and will not be valid here.

We also have seasonal promotions and holiday specials, so be sure to check in with us or follow us on social media to stay updated on the latest deals. Whether you're treating someone to a full service or just a little self-care, we’ve got you covered!

Are there referral programs or loyalty rewards?
At Georgetown Aveda Salon & Spa, we truly appreciate our loyal guests. That's why we have a referral program: when you refer a friend and they book their first appointment, both of you will receive a special reward. It's our way of sharing love and promoting great hair!

Additionally, we provide exclusive perks and promotions for our returning guests throughout the year. Be sure to ask about these offers during your visit, or follow us on social media to stay updated on the latest rewards and promotions!

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